Privacy policy

1. General provisions
1.1. his privacy policy governs the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the data controller isengineering.eu (hereinafter referred to as the “Data Processor")
1.2. In the context of this privacy policy, the data subject is a client or any other individual whose personal data is processed by the Data Processor.
1.3. The Data Processor adheres to the principles of data processing established by legal regulations, including processing personal data lawfully, fairly, and securely. The Data Processor confirms that personal data is handled in accordance with the legal requirements.
2. Collection, processing and storage of personal data
2.1. Personal data collected, processed, and stored by the Data Processor is gathered electronically, primarily through the website and email.
2.2. By sharing personal data, the data subject grants the Data Processor the right to collect, organize, use, and manage personal data for the purposes defined in this Privacy Policy, which the data subject provides directly or indirectly when purchasing goods or services on the website.
2.3. The data subject is responsible for ensuring that the data they provide is accurate, correct, and complete. Deliberate submission of false information is considered a violation of this Privacy Policy. The data subject is obligated to promptly notify the Data Processor of any changes to the submitted data.
2.4. The Data Processor is not liable for any damage caused to the data subject or third parties due to the submission of incorrect data by the data subject.
3. Processing of clients’ personal data
3.1. The Data Processor may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Telephone number;
3.1.4. e-mail address;
3.2. In addition to the above, the Data Processor has the right to collect data about the client that is available in public registers.
3.3. The legal basis for processing personal data is set forth in Article 6(1) of the General Data Protection Regulation (GDPR), specifically in subsections a), b), c) and f):
1. a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes
2. b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
3. c) processing is necessary for compliance with a legal obligation to which the controller is subject;
4. f) processing is necessary for the purposes of the legitimate interests pursued by the
controller or by a third party, except where such interests are overridden by the
interests or fundamental rights and freedoms of the data subject which require
protection of personal data, in particular where the data subject is a child.
3.4. Processing of personal data according to the purpose of processing:
3.4.1. Purpose of processing – security and safety
The maximum retention period for personal data – in accordance with statutory deadlines.
3.4.2. Purpose of processing – financial activity, accounting
The maximum retention period for personal data – in accordance with statutory deadlines.
3.5. The Data Processor has the right to share clients' personal data with third parties, such as authorized processors, accountants, transportation and courier companies, and transfer service providers. The Data Processor is the data controller. The Data Processor will provide the necessary personal data for payment processing to authorized processors.
3.6. When processing and storing personal data, the Data Processor implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
3.7. The data processor retains data subjects' data based on the purpose of processing but not for longer than 5 years.
4. Rights of the data subject
4.1. The data subject has the right to access and review their personal data.
4.2. The data subject has the right to obtain information about the processing of their personal data.
4.3. The data subject has the right to correct or update inaccurate data.
4.4. If the data processor processes the data subject’s personal data based on their consent, the data subject has the right to withdraw consent at any time.
4.5. To exercise these rights, the data subject can contact customer support at info@isengineering.eu.
4.6. The data subject also has the right to file a complaint with the Data Protection Inspectorate to protect their rights.
5. Final provisions
5.1. These data protection terms have been prepared in accordance with Regulation (EU)
2016/679 of the European Parliament and Council on the protection of natural persons with
regard to the processing of personal data and the free movement of such data, and
repealing Directive 95/46/EC (General Data Protection Regulation), the Estonian Personal
Data Protection Act, and the relevant legislation of the Republic of Estonia and the
European Union.
5.2. The Data Processor has the right to modify these data protection terms, either partially
or entirely, by notifying data subjects of the changes through the website isengineering.eu.

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